Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy is issued by PORSIN LIMITED, a company registered in Hong Kong, and explains how personal data is collected, used, and protected when you visit or shop on dimiyo.shop. Our objective is to safeguard your information and maintain transparency in how it is handled.

Information Collected

Personal data is collected only when necessary. This may include:

Name, email address, and phone number
Delivery and billing address
Order details and transaction information
Preferences or account settings provided voluntarily

This information is used solely to process orders, provide customer support, and enhance your overall shopping experience.

Purpose of Collection

Personal data may be used to:

Process and fulfil orders
Respond to enquiries and customer support requests
Improve website functionality and product offerings
Share updates or promotional information where consent has been provided

Certain third party service providers may be engaged for order processing, logistics, or system support. These parties are required to handle all personal data with strict confidentiality and appropriate security measures.

Consent and Withdrawal

By using this website or placing an order, you consent to the collection and use of personal data in accordance with this policy. Consent may be withdrawn at any time by contacting privacy@dimiyo.shop. Please note that withdrawal of consent may affect our ability to provide certain services, including order fulfilment or customer support.

Accessing and Updating Personal Data

Registered users may log in to their account to update or correct personal information. Requests for access to stored personal data or formal data enquiries may be submitted by emailing privacy@dimiyo.shop.

Protection of Information

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse. Access to personal information is restricted to authorised personnel only, and systems are regularly reviewed to maintain security standards.

Children’s Data

This website is intended for use by parents or legal guardians. We do not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be promptly and permanently removed.

Cookies and Technology Use

Cookies are used to enhance site functionality and improve user experience. These technologies help remember preferences, support essential features, and analyse site performance. Cookie settings can be managed through your web browser preferences.

No Spam Policy

We only send communications that are relevant and requested. Unsolicited or unrelated messages are not sent. Email subscriptions may be modified or cancelled at any time using the unsubscribe link or by contacting our support team.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business operations. The most current version will always be published on this page. Continued use of the website constitutes acceptance of any updated terms.

Contact

If you have any questions regarding this Privacy Policy or the handling of personal data, please contact us at:

Email: privacy@dimiyo.shop